The Customer Success Newsletter

The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we learn when to fire a customer, how to get more out of NPS, the customer success caveman, and signup benchmarks.

Cool Tool of the Week: Need some inspiration for your email? See email copy from the top tech companies in different situations (cancellations, thank you, new features, etc)

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!