The Customer Success Newsletter

The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we look at the good and bad sides of CSMs, the first date with a customer, getting those tricky referrals, and building customer feedback loops.

This Week's Outtakes Video: Silicon Valley

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!