The Customer Success Newsletter is a weekly curated collection of 4 helpful articles from around the world of Customer Success.

This week we get personal (ized), talk the importance of customer growth, think about onboarding, and learn about the evolution of the customer lifecycle.

This Week's Punitive News:  For profit colleges took a hit recently as DeVry University (I'm sure you've seen the commercials) was ordered to pay a $100 million fine for deceptive practices.

This newsletter is curated by Alex Bakula-Davis for your reading and CS pleasure. If you have any content you'd like to submit or suggestions, drop me a line!