Irit Eizips of CSM Practice explains how you can scale both a high-touch enablement model, and an SMB client segment.
In Other News: Cambridge Analytica is saying "later" and shutting down.
This newsletter is curated by Alex Bakula-Davis for your reading and Success pleasure. If you have any content you'd like to submit, suggestions, or just want to talk Customer Success, drop me a line at firstname.lastname@example.org!
Alex Bakula-Davis · 301 Howard St. · San Francisco California (CA) 94105 · USA