If the Success team is handling more customers that aren't a good fit and are unlikely to renew, there's a good chance the Sales team is closing "bad" deals. Chris Hicken of Nuffsaid can help tell us how to fix the problem.
For some of us, a chance to kick things into high gear and make the career changes we've been thinking about fires us up. For others, it fills us with dread. Megan Nobrega of CS in Focus wants to help answer question such as; am I delivering my best work? Am I on the right career path at the right company?